STANDARDIZE SERVICES
MINORI always create new value for the guests by controlling the overall operations
“Improvement prior to guest’s request” helps MINORI to be highly appreciated and long-term selected by hard guest.
Periodical questionnaires and surveys
With a desire to listen to the mind of customers, MINORI periodically organize surveys to collect comments of customers, thereby quickly give measures to improve quality of services to help customers really feel comfortable when living in our apartment.
Standards of cleaning:
For purpose of professionalizing services provided, helping customers feel comfort about room cleaning; MINORI standardizes room cleaning with specific checklists.
Standards of laundry:
We are aware that clothing is an important asset of guest that requires strict management. Laundry is also professionally controlled by a laundry checklist; through double-check, signed before and after the operation to avoid being confused.
